Heat Pumps

Professional Heat Pump Services in the Durham Region

Reliable Home Comfort with Heat Pumps

Stay comfortable year-round with professional heat pump repair, installation, and maintenance services from our HVAC experts. We help homeowners across the Durham, Northumberland and Kawartha regions lower energy bills and improve home comfort and energy efficiency with trusted brands and tailored solutions.

Heat pumps are growing in popularity and are one of the most energy-efficient ways to heat and cool your home in Canada’s changing climate. Whether you are looking for expert heat pump repairs or thinking of upgrading from an older system, our experienced team is ready to provide reliable solutions.

We proudly serve homeowners across the Durham, Northumberland and Kawartha Regions with professional heat pump repair, maintenance and installation services backed by exceptional customer service and quality craftsmanship.

Book Your Heat Pump Service Today

Get Emergency Service

Our Heat Pump Services

Buy A Heat Pump

Professionally installed high-efficiency heat pumps from major brands

Heat Pump Repair

If your heat pump is not working properly, our technicians can quickly diagnose and repair the issue

Heat Pump Maintenance

Seasonal tune-ups that improve heating efficiency and prevent future breakdowns

Ductless Heat Pumps

Explore popular options for ductless heat pumps or mini-split systems

24/7 Emergency HVAC Service

Fast response time when you need it most

Licensed & Insured Technicians

Certified professionals you can trust

100% Satisfaction Guarantee

We stand behind every job and ensure ultimate customer satisfaction

Quality Products

Quality equipment that meets endurance and government standards

Brands We Carry

What Is A Heat Pump And How Does It Work?

Heat pumps are designed to provide both heating and cooling. They have two components: an indoor coil and an outdoor unit. The outdoor unit uses the outdoor air temperature to produce heat for your home. Cold climate heat pumps can now produce heat till outdoor temperatures of -25 C to -30 C and beyond!

As the carbon tax and gas pricing increase, heat pumps are very effective to offset the costs of expensive fuels such as propane and oil. They are also extremely effective in reducing your carbon footprint!

In Ontario, heat pumps require a back-up heat source. As the outdoor temperature drops the indoor air temperature produced reduces. Depending on the model of heat pump, when the outdoor temperatures go below -15C, the temperature produced to heat the home will start to decrease. The system will automatically turn on the back-up heat source, when the heat pump is not able to keep up your set indoor temperature. Select emergency heat any time you don’t wish to run the heat pump. This will keep the backup heat on until you choose to put it back on heat pump mode.

Heat pumps outdoor units are installed on top of a stand, which is necessary to allow space for the units to go into a defrost cycle. The unit will go into a defrost cycle when it deems it necessary. After each defrost cycle, you will notice the outdoor unit will drip water; this is normal! Steam and noise from the outdoor unit during the defrost cycle is normal operation.

During the winter months, regularly check to ensure the snow doesn’t exceed the height of the stand and remove any snow on the top of the unit.

Heat pumps produce a passive heat, which will maintain the temperature of your home. It will produce enough heat to maintain room temperature. It is not recommended to run a program. For example, setting the night temperature lower than your desired daytime temperature. It is best to set the thermostat to a comfortable temperature for both the day and night.

Benefits Of A Heat Pump

Year-Round Comfort

Heat pumps provide both heating and cooling in one system

Lower Energy Bills

Heat pumps often use less energy than other traditional heating and furnace systems, which reduces monthly energy costs

Higher Energy Efficiency

Modern heat pumps are designed for energy efficiency and produce less gas emissions compared to heating systems that use fuel.

Better Indoor Air Quality

Heat pumps can often improve humidity control and airflow in your home.

Potential Incentives & Rebates

Some Ontario homeowners may be eligible for certain energy efficiency rebates or government incentive programs.

Save on Your Heat Pump Upgrade

Take advantage of our seasonal promotions and financing options to keep your home comfortable without breaking the bank.

Our Process for Heat Pumps

STEP 1

Book Your Consultation

Call us at (905) 434-6788 or book your heat pump consultation online today.

STEP 2

In-Home Inspection & Recommendation

One of our certified technicians will evaluate your heat pump or existing HVAC system and provide efficient recommendations.

STEP 3

Heat Pump Serviced

Whether it’s maintaining, repairing or installing a heat pump, our professional technicians will be ready to help. The heat pump is tested to ensure safe operation.

Book Your Heat Pump Service

Google Reviews For Joe’s Heating

See All Google Reviews

Tom H
“Blane/Blake and Josh did an amazing job installing the heat pump. They arrived at 8:30 am and finished at 2 pm. They were courteous and professional. The house is cool for the first time since it was built in 1857! We want to thank Eric for his professionalism and knowledge in taking us through our options. He has the skill set to succeed. Well done Joe’s!”

Michael W
“We just had our heat pump replaced after it died recently by Joe’s Heating and Air Conditioning. I wanted to deal with a company that had a great reputation that also carried Mitsubishi equipment. I dealt with Eric who came over and carefully looked at our setup and was able to recommend the right solutions at good prices. Brian and Tim arrived on time and did a great job, and were able to give me some valuable tips on use and maintenance. The whole experience was a win win, thanks!”

Richard M.
“Heat pump was beautifully installed quickly (about 2 days) and it works great. They took care to make sure all the cables were nicely bunched together and zip-tied and factored in where my future walls in the basement would be. They even added a little document holder to the side of the furnace to hold the manuals and such, a perfect solution I appreciate a lot. Super happy with everything!”

Heat Pump FAQs

Are heat pumps effective for Canadian winters?

Yes, cold-climate heat pumps are designed to operate efficiently in cold Canadian winters. Modern heat-pumps can now produce heat in temperatures as low as -30 C.

Can a heat pump both heat and cool my home?

Yes, heat pumps provide both heating in the winter and cooling in the summer so your home can stay comfortable year-round.

How long does a heat pump last?

A properly maintained heat pump can typically last around 10 to 15 years.

Are heat pumps energy efficient?

Yes, heat pumps are generally considered one of the more energy efficiency HVAC options. They are growing in popularity for residential homes.

How often do I need to service my heat pump?

Typically, it is recommended for a heat pump to be serviced at least once or twice a year.

Do heat pumps qualify for rebates?

Yes, Ontario homeowners who wish to install a heat pump may qualify for select rebates or government incentive programs. Get in touch with our team to learn more.

Why is my heat pump leaking water?

In many cases, a heat pump leaking water is normal. The unit will go into a defrost cycle when it deems necessary. After each defrost cycle, you will notice the outdoor unit may drip water or produce steam, which is part of its normal operation.

Can heat pumps be installed in older homes?

Although they are popular in new homes, heat pumps can often be installed in older homes or homes without ductwork.