Tony was excellent when providing the quote for the job to relocate our older gas fireplace. He listened to our request and provided a clear explanation as to what could be done to accommodate our request. We were very pleased with the work done by Derek and Brian. They arrived on time as scheduled and worked very efficiently. They explained everything that was done and it matched up to what Tony had originally quoted. The work was very neat and professional in appearance. The team in the office were also very helpful and pleasant when dealing with them over the phone. We would definitely use this company's services in the future and would recommend them highly to anyone.
This wonderful company deserves all the great ratings it received! From the customer service on the phone (shout-out to the person we spoke to because she is delightful) to the initial estimate done by Tony (super nice guy who gave us a very reasonable quote and walked us through both the best case and worst case scenario so we were well prepared for what would happen), to the day of the service of our vents being installed from two very friendly and talented techs (I believe one was Johnny but I do forget the other unfortunately , although both were lovely) who did an even better job than we thought possible, we were happy every step of the way. Our house is over 100 years old and installing new vents was a bit concerning but the team from start to finish made the process so easy. One of my favourite things was how they were not pushy in the least, Tony just informed us of our options and let us decide on our own. We couldn't be more thankful for that, as pushy sales will immediately stop me from purchasing from some places. This place comes highly recommended from another happy customer and we will undoubtedly use them again!
I will highly recommend Joe’s for their quality workmanship
First, Tony came to the house and measured for a new heat pump. He was very professional and thorough, taking his time to get everything correct
Blake and Johnny were the installers for my new heat pump and hey were superb. Very
pleasant men that were extremely professional and knowledgeable at their job.
When they completed the job they explained it’s operation and I had no unanswered questions
HIGHLY recommend this company
This company is very easy to work with. The people are very professional and will answer any related questions that you might have with honesty and integrity. Since I’ve been dealing with my water heater unit’s manufacturer for warranty claim myself, I had to call Joe’s multiple times and they are very accommodating. Every time I called, the experience was always good. Tina and Laura took the necessary steps from providing the earliest possible schedule up to dealing with my unit’s manufacturer directly for parts and labor warranty.
Also, Mark, the technician who diagnosed and eventually replaced the broken part of my tankless water heater, is very professional, honest, and worked really clean. Thanks Joe’s heating, especially to Laura, Tina, and Mark.
Was completely impressed with this company. They are fast and efficient. Tony was so helpful and took his time explaining everything to me and put my mind at ease. Derek and Brian were punctual and did an amazing job installing the air conditioner and new coil. They were so helpful going over everything again with me.Super nice guys who cleaned up everything . Would I recommend this company? In a heartbeat.