I have been using a Mitsubishi ductless air conditioner for 21 years, never a problem. I decided to replace my existing unit with a more energy efficient Mitsubishi heat pump. Darrin gave me a reasonable estimate which included a 10 year parts and labour warranty. On Oct. 19/22 Blake and Chris arrived as scheduled to replace my existing unit with a new Mitsubishi M series GL model heat pump. Although my existing head unit was located in an upper stairway and the compressor unit was mounted on the back of my garage roof, Blake and Chris were not concerned, even though this was not a typical installation. Upon completion, clean-up and testing, I was instructed on the operation of my new heat pump. They did a great installation, with no evidence they were here as everything was cleaned-up and removed. A week later, Melisa sent me a copy of the registered parts warranty and labour certificates. There is a bit of a learning curve for operating a heat pump, but the results are fantastic. I will definitely recommend Joe’s Heating and Air Conditioning.

I had a new furnace installed last month. Will and Johnny arrived on time and took the time to cover the floor and steps. Both of them were extremely polite and answered whatever question I had. The job was done very neatly and professionally leaving no mess behind . I would highly recommend Joe’s heating.

Yesterday, Tim, Josh & Will arrived just before 9 am as scheduled to install our new furnace and a/c unit. They were here until just before 6pm.
These fellas were friendly, answered all our questions while providing exceptional service. We will highly recommend Joe's and his team to our neighbours.

I had a new a/c and thermostat installed last month by Tim and Josh who were excellent. I like that they took the time to cover the floor because this is something that's overlooked by a lot of repair/installation people. The job was done very neatly and professionally with no mess left behind. I would highly recommend Joe’s heating.

I always had a very satisfying experience with this company. In January, I called the office because our furnace wasn’t working. In just a couple of hours, NICK came to fix it and saved us from freezing in the winter.
Came the summer time and our AC stopped working so I have to call the office once again and instantly, SCOTT came to diagnose the problem. Unfortunately, it was found out that unit needs to be replaced so he gave us a quote. I made arrangement with the office and with the help of TINA, we were approved of their financing plan. She then scheduled for our AC installation which happened earlier this month. JOHNNY and WILLIAM did a very great job in doing the installation. They were always on time and are very neat with their job as no mess is being left behind. They saved us once again from the scorching heat this summer brings.
I always recommend JOE’S heating and Air Conditioning for everyone’s HVAC needs.
From their fantastic customer service who answers call promptly and nicely, technicians and other staff who are doing their job well, thank you so much for your help!